Refund policy

Return & Refund Policy

At Jiggyrig Outfitters, we take pride in creating quality apparel made specifically for each order. Because of this, all purchases are considered final sale.

Please review your order carefully before checking out, including your size, color, shipping address, and product selections.

Returns & Exchanges

We do not accept returns or exchanges for reasons including, but not limited to:

  • Ordering the wrong size
  • Selecting the wrong color or product
  • Change of mind
  • Buyer's remorse
  • Incorrect shipping information provided at checkout
  • Shipping delays outside of our control

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, contains a manufacturing defect, or you receive the wrong item, please contact us within 5 days of receiving your package.

To help us resolve your claim, please provide:

  • Your order number
  • Your name
  • Photos of the item
  • Photos of the shipping packaging
  • A brief explanation of the issue

After reviewing your claim, if we determine the issue was caused by a manufacturing or fulfillment error, we may replace the item or issue a refund or store credit at our discretion.


Order Processing

Orders enter production shortly after checkout.

Because every item is made specifically for you, all orders are final once placed. We do not accept cancellations, order changes, or modifications after an order has been submitted.

Please carefully review your size, color, shipping address, and contact information before placing your order.

 

Final Sale

By placing an order with Jiggyrig Outfitters, you acknowledge and agree that all products are sold as final sale and are not eligible for returns, refunds, or exchanges, except where required by applicable law.

Thank you for supporting Jiggyrig Outfitters and our passion for the outdoors.

Stay Jiggy.